Kinghills privacy policy

What this Kinghills privacy policy covers

This Kinghills privacy policy sets out how we handle the personal information you give us when you browse this site, use our contact channels, or ask us a question. We are a UK-facing brand website, and this page explains our own practices around the data that passes through these pages — nothing more, nothing less.

We do not run the games, payments or account systems ourselves from this page, so where a question depends on those systems we point you to the official site rather than guess at an answer. That keeps this policy honest about what we actually control: the forms, cookies and browsing data tied to this website.

If you want to know more about who we are before reading the detail below, our Kinghills home page gives a general introduction, and our Kinghills faq page answers the most common questions we receive.

The information we may hold

When you contact us through this site, we may hold your name, your email address and the content of your message, purely so we can respond. Standard browsing data, such as pages visited and general device information, may also be recorded automatically by the systems that run this site.

We do not knowingly collect information from anyone under the age of 18. Gambling products in the UK are restricted to adults aged 18 and over, and this policy is written with that age limit in mind throughout.

How long we keep it

We keep the information you send us only for as long as we reasonably need it to deal with your enquiry or to meet our own record-keeping obligations. Once that purpose has passed, we aim to remove or anonymise it rather than hold it indefinitely.

If a question you raise depends on account records, deposit history or identity checks, we cannot answer that from this page. Those details are held within the official platform, and we always suggest checking there directly for anything specific to your account.

Cookies and similar technology

Like most websites, this one may use small files stored in your browser to remember basic preferences and to understand how pages are used. We explain this in more depth, including how to manage your settings, on our cookie policy page.

Cookies used here are aimed at keeping the site working smoothly rather than building a detailed profile of you. If you would rather limit this, most browsers let you block or clear cookies at any time through their own settings menu.

Sharing information with others

We only share the information described above where it is genuinely necessary — for example, with a service that helps us run this website securely. We do not sell personal information, and we do not pass it to third parties for their own marketing purposes.

Where a request touches the wider Kinghills service, such as an account query, promotions eligibility or a payment issue, we pass you along to the correct official channel rather than attempt to manage it from this page. That way the people who actually hold the relevant records can help you properly.

How to reach us about this policy

If you have a question about how this Kinghills privacy policy works, or you want to exercise one of the rights listed above, you can get in touch through the contact details published on the official site. We aim to treat every enquiry about personal data seriously and to respond within a reasonable time.

For general questions about our offering, our about Kinghills page gives further background, while account-specific or payment-specific questions are always best confirmed on the official platform itself.